Roberto Pelliccia

About Me

Accomplished executive with years of increasingly responsible international experience in the hospitality industry, large and exclusive hotels and resorts and multi units’ de-luxe boutique hotels. Areas of accomplishment and highly developed expertise in first hand operations management, strategic planning, sales and marketing, general management, finance, re-branding, F&B operations, rooms division operations, yield/rooms inventory/revenue management and optimization, SPA operations, cost control, superior customer service, processes’ management, KPIs and Balanced Scorecard development, implementation and management, training and development, quality assurance/control, and product development. Results and quality committed, decisive and forward driven with excellent team building, leadership, communication and problem-solving skills