Detlef Winter
About Me
Senior Operating & General Management Executive and Globally Astute Hotelier with extensive experience highlighted with a proven track of achievements in developments, projects, turn-around & financial results, marketing, product positioning whist fostering effective interpersonal relationships with Ownership, Business Partners, Guests and Team Members.International award-winning properties experience gained as Unit & Multi-Unit General Manager and Corporate Leadership Roles for 5* luxury Hotels, Resorts, Residences and Real Estate.
Education
Commercial High School Baden Baden
Economics, Basic Law, Book Keeping, Accounting
Work & Experience
General Manager
DoubleTree by Hilton Almaty
General Manager responsible for managing the Hotel Executive team and overall hotel targets, deliver excellent Guest and Member experience while managing profitability and guest satisfaction. Providing leadership to the hotel team, manage and develop the Executive Team. Leading in all aspects of business planning. Communicate on regular basis with shareholder and owner. ~Achievements: Reorganized the Department structure. Improvement of customer feedback (SALT) and Quality Assurance Results
Managing Director
360management LLC Russia, Moscow
Managing Director responsible to develop and execute the company’s business strategies in order to attain the goals of the board and shareholders. Overseeing the company’s financial performance, investment, other business ventures and future projects. Delegating responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance. Acting as the public speaker and public relations representative of the company in ways that strengthen its profile. ~ Achievements: Set up and opening of the first hotel for 360management company – Chekhoff Hotel Moscow – Curio Collection by Hilton
Hotel Manager
Corinthia Hotel Khartoum, Sudan
Hotel Manager responsible for the planning, organization, administration and management of the entire hotel operation (efficiency, profitability and customer satisfaction). Cultivating the contact with the executives and ensuring that a good working atmosphere prevails. Training of staff to meet service standard requirements. Assists the General Manager in all matters of the operations and in charge of the Hotel operation during the absence of the General Manager.
General Manager
Miraggio Thermal Spa Resort, Palouri Greece
General Manager responsible for the effective leading and managing of the entire complex (Hotel Resort, Spa, Marina) and for delivering results that contributes to the overall success of the operation by accomplishing performance objectives, driving sales and profitability, guest and employee satisfaction and ensuring that all standards are met. ~ Achievements: Reorganized and structured the hotel operation. Increase and improvement of customer feedback results, cost management
General Manager
Kempinski Hotel Yinchuan, China
General Manager responsible for the overall success of the hotel and office tower operation, meeting or exceeding planned objectives for revenue and profit, and ensuring guest satisfaction and product quality standards are met. Manages all areas of the hotel and office tower in accordance with brand standards to achieve a friendly atmosphere of superior guest service and product quality. ~ Achievements: Established a new segment (airline), Increase of office tower floor space occupancy and rental, cost management
Portfolio
