Alishah Binmamud

Hotels Operations Manager

Oyo Technology and Hospitality Thailand

A seasoned Hotelier and operations expert. After extensive working within budget up to luxury scale hotels now I am using my experiences and skills as a consultant for boosting up budget scale hotels business. By planning new marketing strategies to the right target and maximizing revenue as well as guest experiences in the low paced hotels in Thailand.

Guest Relations Manager

MIDA Hotels Thailand

To manage and train all the front office associates as a pre-opening team. To set the SOP and to maintain high quality guest service and relation experience.

Front Office Manager

KPH Hotels Thailand

Managing and supervising all the front office operations including reservations and guest relations. Monitoring rates and revenue from online bookings.

Assistant Front Office Manager

S Hadyai Hotel

*Handling and taking care of all reservations with all requests. *Making sure of all customers smooth check in and check out. *Dealing with all complaints or special requests made my customers. *Providing best guest service experience.

Guest Services Supervisor

Siam Oriental Hotel

To implement and maintain company's quality guest service policy. To make sure all front office operations are running swiftly and smoothly. To supervise all guest checking in/out with exceptional courtesy. To cooperate with all concerned departments to make sure all guests needs and requests to be

Guest Services Agent

Accor Hotels Thailand

*Taking care of all customers needs and special requests. *Dealing with reservations and offering best deals for upselling. *Making sure if all customers comfort during their stay. *Guide and suggest the customers about all best available options to enjoy more of their traveling.

Night Audit/ Night GSA