Yelena Fadela Lonkeu

Waitress

Welcome garden Hotel, Cameroon

.Efficiently operate POS terminals to input customer orders, swipe credit cards, and enter cash received in the system • Obtained Waitress of the Month Award once • Managed the register during busy weekend night shifts • Delivered training to new waiters on proper food handling techniques, including proper freezer placement, appropriate soup temperatures, and equipment cleaning processes

Hotel receptionist

Mountain hotel, Cameroon

Taking bookings, cancellations and organizing reservations calendar. • Making car parking arrangements. • Front desk operations including greeting and welcoming guest upon arrival. • In charge of check in and check out process.

Customer service

Carrefour, Cameroon

Developed strong product knowledge and demonstrated the ability to explain product features and benefits to customers effectively. • Attract new customers. • Inspire clients with expertise on beauty trends and product. • Display exceptional, client-centric selling skills with a drive for results with integrity.

Health care assistant

Hospital and medical center, Cameroon

Performed basic medical tasks under the supervision of a doctor or nurse, such as taking a patient's vitals and giving them medication. • Maintained a clean and orderly patient area by making beds, changing linens, and practiced good hygiene to ensure patient comfort and safety. • Supported the healthcare team in all aspects of patient admissions, transfers, and discharges, including but not limited to documentation and prompt communication.

Support worker

Clinique universitaire des montagnes

Assisted clients with their daily activities such as preparing meals, maintaining good hygiene and taking their medication as at when due. • Supported clients in creating a conducive and clean environment. • Provided emotional supported to clients, listening to them and reassuring them that everything will be fine.