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Pool service check list
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Free e-journal
Pool service check list
Pool service checklist – _________- Resort & Spa
Date: _______________ to _______________
TIME |
TASK | MON | TUES | WED | THU | FRI | SAT | SUN |
| 08:00 | Engineering Dept deep cleans pool | |||||||
| 09:00 | Pool area clean and neatly set up, umbrellas open | |||||||
| 10:00 | Offer Cold towel | |||||||
| 10:05 | Collect cold towel | |||||||
| 10:30 | Clean Sunglasses and offer Spritzer | |||||||
| 11:00 | Offer fresh cut fruit (e.g. pineapple or watermelon) | |||||||
| 11:30 | Clean sunglasses and offer Spritzer | |||||||
| 12:00 | Cold towel and present lunch menus | |||||||
| 12:10 | Collect cold towel | |||||||
| 12:30 | Clean Sunglasses and offer Spritzer | |||||||
| 13:00 | Offer Fresh fruit (different from a.m. fruit) | |||||||
| 14:00 | Offer Cold towel | |||||||
| 14:05 | Collect cold towel | |||||||
| 14:30 | Offer Sorbet of the day | |||||||
| 15:00 | Clean sunglasses and offer Spritzer | |||||||
| 16:00 | Offer Cold towel | |||||||
| 16:05 | Collect cold towel |
Phrases to use: Tasks to Carry out each time we make rounds:
“Would you like a cold towel sir / madam?” Hand out cold face towels and pool towels to guests
“May I collect your glass sir/madam?” Check and remove trash, pick up dirty towels, refill ice
“May I collect your towel sir / madam?” Check for Beads for DnD
“Can we offer you some fresh fruit/a sorbet sir / madam?” Bring out arrange towels for guests arriving
“Would you like me to clean your sunglasses sir / madam?” Fold robes, arrange towels for guests & bookmark open books
“May I offer you a refreshing Spritzer spray sir/madam?” Ask guests if they want food and/or drinks, refill ice
Offer guests Spitzer Sprays
Ensure neatness & cleanliness of pool area
Offer to move umbrellas for guest wanting more shade
Pool service checklist – Resort “Beyond the stars Pool service”
“Guest name to be used” : this to be filled and handed to Snr F&B Daily !!!
Room – |
TASK | MON | TUES | WED | THU | FRI | SAT | SUN |
| Engineering Dept deep cleans pool | ||||||||
| Pool area clean and neatly set up, umbrellas open | ||||||||
| Cold towel to all guests with morning smoothies | ||||||||
| Collect cold towel & empty smoothie glasses | ||||||||
| Clean Sunglasses, offer Spritzer, Cold towels and morning smoothie | ||||||||
| Offer fresh cut fruit (e.g. pineapple or watermelon), , Cold towels and morning smoothie | ||||||||
| Clean sunglasses and offer Spritzer, , Cold towels and morning smoothie | ||||||||
| Offer Cold towels, morning smoothies and present lunch menus | ||||||||
| Collect cold towel & empty smoothie glasses | ||||||||
| Clean Sunglasses and offer Spritzer, , Cold towels and morning smoothie | ||||||||
| Offer Fresh fruit (different from a.m. fruit), , Cold towels and afternoon smoothie | ||||||||
| Offer Cold towel to all guests with afternoon smoothies | ||||||||
| Collect cold towel & empty smoothie glasses | ||||||||
| Offer Sorbet of the day and cold towels | ||||||||
| Clean sunglasses and offer Spritzer, Offer Cold towel to all guests with afternoon smoothies | ||||||||
| Cold towel and afternoon smoothies offered | ||||||||
| Collect cold towel and empty smoothie glasses |
Phrases to use: Tasks to Carry out each time we make rounds:
“Would you like a cold towel and a smoothie sir / madam?” Cold face towels with smoothies & pool towels to new guests
“May I collect your towel sir / madam?” Offer new guests sun tan/block lotions
“May I collect your glass sir / madam?” Check and remove trash, pick up dirty towels, refill ice
“May I offer you a refreshing Spritzer spray sir/madam?” Check for Beads for DnD
“Can we offer you some fresh fruit/a sorbet sir / madam?” Bring out & arrange towels for guests arriving
“Would you like me to clean your sunglasses sir / madam?” Fold robes, arrange towels for guests & bookmark open books
Ask guests if they want food and/or drinks, refill ice
Offer guests Spritzer Sprays ensure neatness & cleanliness of pool area
Offer to move umbrellas for guest wanting more shade
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