Hospitality e-books & Journals

P & P’s: Room Division – Human Resources

A basic agenda of Policies & Procedures needed for the daily Human Resources operation.
46 USD

Job Descriptions: Room Division – Housekeeping

A complete selection of Housekeeping job descriptions, ideal for setting your standards during pre-opening..
50 USD

Employee Manual

A detailed and comprehensive manual for every HR or Training Manager.
24 USD

Operation terms of Sales & Marketing

This is a list of classic and internationally used operation terms for the Sales and Marketing Department.
12 USD

Job Descriptions: Room Division – Front Office

A complete selection of Front Office job descriptions, ideal for setting your standards during pre-opening or..
71 USD

SOP’s: Front Office / Room Division

A must-have selection of front office SOP’s. Divided into 15 sections, topics covered include..
170 USD

Policies & Procedures – Front Office

A basic agenda of P&P’s needed for the front office operation. Presented in a commonly-used international format..
75 USD

Butler Service Manual

While perfect for normal hotels & resorts, this detailed operations manual is especially suitable for..
25 USD

Job descriptions: Accounting & Finance

A complete selection of Accounting & Finance job descriptions.
56 USD