Hospitality e-books & Journals

Job Descriptions: Room Division – Front Office

A complete selection of Front Office job descriptions, ideal for setting your standards during pre-opening or..
71 USD

SOP’s: Front Office / Room Division

A must-have selection of front office SOP’s. Divided into 15 sections, topics covered include..
170 USD

Policies & Procedures – Front Office

A basic agenda of P&P’s needed for the front office operation. Presented in a commonly-used international format..
75 USD

Butler Service Manual

While perfect for normal hotels & resorts, this detailed operations manual is especially suitable for..
25 USD